Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

For land transport, MOQ is one truck; for sea transport, one 40HQ container.

Question 2

What are your trade terms?

Accepted Answer

Yinliya quotes EXW by default. Customers arrange shipping; Yinliya can deliver to the port or border of loading.

Question 3

Can I mix different products in one container?

Accepted Answer

Yes. Different glass wool and rock wool products can be combined in one container to optimize loading.

Question 4

Can you provide OEM packaging?

Accepted Answer

Yes. OEM packaging and custom brand labels are available on request.

Question 5

Do you offer samples?

Accepted Answer

Samples are available; the sample policy can be confirmed by email.

Question 6

Which certificates can you provide?

Accepted Answer

EN 13162, ASTM, ISO 9001, CE for applicable products, and third-party test reports can be discussed by project.

Question 7

What is the lead time?

Accepted Answer

Lead time depends on quantity and specification; please email Yinliya for a current estimate.